Definition of home help service: essential support for people in difficulty

7 July 2025

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The home care service represents a key system for individuals facing difficulties, whether due to age, a disability, or an illness. This support comes in various forms aimed at facilitating autonomy and improving daily quality of life. Whether it is material, moral, or health assistance, this service allows beneficiaries to remain in their familiar environment while receiving the necessary help.

The home care service is a collection of services designed to support individuals facing difficulties in their daily lives. These services are particularly aimed at elderly people, those with disabilities, or individuals suffering from chronic conditions. The primary goal is to help these individuals maintain their autonomy and stay in a familiar environment, such as their home.

Home aides can intervene in various aspects of daily life. They are capable of performing essential tasks such as assisting with movements, bathing, dressing, and feeding. These acts are crucial for maintaining a certain dignity and quality of life for individuals needing this type of support.

One of the important missions of home care services is to ensure the prevention of loss of autonomy. This is reflected in activities that stimulate the intellectual, sensory, and motor skills of the people being assisted. Thus, these interventions represent much more than simple material aid: they also promote the psychological and social well-being of the beneficiaries.

Indeed, home aides play a key role in the maintenance of social life. By accompanying individuals during their movements, whether for leisure or visits, they help break the social isolation often felt by elderly and fragile people. This underscores the importance of the relational aspect in the proposed support.

The home assistance and support services (SAAD) consist of various professionals such as home helpers, caregivers, and health professionals. Each actor has a specific role to play, but all share the same mission: to improve the quality of life of the beneficiaries.

It is also essential to note the different modes of provision regarding home care services. There is especially the provider mode, where the caregiver is an employee of the service, and the mandate mode, where the caregiver is an employee of the assisted person but with the service’s assistance in recruitment and administrative management. Finally, the freely negotiated mode allows for a direct arrangement between the elderly person and the caregiver, without intervention from a service.

On the financing side, several aids can be updated by beneficiaries, such as the personalized autonomy allowance (APA) or the disability compensation benefit (PCH). These aids are intended to alleviate the cost of home interventions and thus encourage their use by those in need.

Beyond financial assistance, the moral support provided by caregivers is invaluable. Psychological support as well as a trusting relationship are fundamental elements that contribute to the well-being of users. Home care services do not just provide material aid; they constitute a true human support.

The home care service thus appears as a vital system for ensuring optimal independence and quality of life for individuals in difficulty. Thanks to the personalized support offered, these services allow seniors and people with disabilities to receive assistance tailored to their needs, enabling them to continue living at home in better conditions.

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Frequently Asked Questions About Home Care Service

What is the definition of a home care service? A home care service is a collection of services designed to support individuals in difficulty, such as the elderly or those with disabilities, by providing assistance with daily tasks.

What types of support are offered by these services? Home care services provide material, moral, health, and social support, essential for enabling beneficiaries to maintain their autonomy at home.

Who can benefit from these services? Home care services are aimed at the elderly who are losing autonomy, individuals with disabilities, as well as children under the age of 3.

How can one request home assistance? The user can directly request home care services based on their situation. An assessment of needs will be conducted to determine the necessary services.

What financial assistance is available for these services? Aids such as the Personalized Autonomy Allowance (APA) and the Disability Compensation Benefit (PCH) can help finance the costs of interventions. Other social aids may also be available for low-income individuals.

How are the rates for home care services regulated? Rates may vary; some services are authorized for social aid and their rates are set by the departmental council, while others may charge freely determined rates.

What are the modes of provision for home assistance? There are three modes of provision: the provider mode, where the caregiver is employed by the service; the mandate mode, where the service helps recruit an employee for the user; and the freely negotiated mode, where the caregiver works directly for the elderly person without the intervention of a service.